Help Desk

In cooperation with our International Partners, we support our customers with Help Desk facilities around the clock. Help Desk support is part of our software maintenance contract, which is included in our software license along with new releases, interim solutions and functional updates. 

Additional information about our solutions can be found in our manuals and on our extranet in our Wiki.

If you need assistance or have questions, reach the Remain Software Service Desk on business days between 8:30 a.m. and 6:00 p.m. CET.

Phone: + 31 (0) 30 600 50 10 
Technical emergencies outside office hours: (+31) 6 2237 1297

We're Here for You

For technical support, please email us

or click below to file an issue with our Help Desk: