Helpdesk support


Remain Software has its own central Helpdesk Portal Gravity. The Gravity portal can be accessed on the web page24/7. You can easily create your account and become part of Remain Digital Community! 

Any request/issue/ticket created by any of your company employees, from any department, can be tracked, organized, and managed with this single solution! Thanks to Gravity integration with Remain's software change management (TD/OMS) solution, tickets can also be promoted to appear immediately on the developers' dashboard as a new task in TD/OMS. The integration greatly improves management of software change and facilitates alignment of IT with business changes. Remain Software customer support can also be accessed directly or via local partner at your location.